You have two options to return your order:
1. You can return it to your nearest Mr Price Sport store for free (conditions apply). This is the easiest method.
2. You can also return your order via Courier. If you choose this option you will need to pay for the cost of the return.
If you select the Courier option:
The courier will collect from you at your designated address. Note, you will not need to pay the courier directly for returning your merchandise, we will pay the Courier and deduct the cost from your final credit once we have received and processed your returned merchandise. Make sure that you insert the return confirmation page into the package (you can either print the return confirmation online or you can fill in the printed one that we sent you with your order).
Psst! Don’t forget…
- All return items must be in good condition with barcodes still attached.
- If you return items via courier you’ll need to pay the cost of the return.
- You’ll find your proof of purchase form in your delivery bag or you can print it from your order history once you’ve logged in.
- You’ll process your refund once we’ve received your items and checked that they’re in good condition.
- Sorry! We can’t accept returns on underwear – unless they arrived damaged.